ACO’s guarantees/warranties for the products supplied are stated on the ‘Standard Terms and Conditions of Sale’ in Clause 15 Limitation of Liability.
The following is an extract, Clause 15 (b):
… In the case of: (i) defects which would have been apparent to the Buyer on reasonable examination on delivery, the Buyer shall notify ACO of the defects in writing within 7 days of delivery; (ii) any other defects, the Buyer shall notify ACO of the defects in writing within 7 days of the date when the defects became apparent but in any event no later than 6 months after delivery; (iii) any failure to supply Goods of the quality or specification ordered, within 7 days of delivery. The Buyer must return the defective Goods to ACO and bear all delivery and return delivery costs. The Buyer agrees to provide all information and documentation to allow ACO to assess the claim and to inspect the Goods wherever located.
The attached ‘Standard Conditions of Sale’ should be read in full. In summary, ACO’s product warranty is for a period of 6 months from the date of delivery. Note, guarantees/warranties in regards to the installation of ACO products must be sourced from the installer.